FAQ
What sets Feixing Accelerator apart from other accelerators on the market?
Feixing Accelerator differs significantly from traditional accelerators in its underlying protocol. While most accelerators still utilize IPsec or IKEv2, Feixing Accelerator fully implements the WireGuard protocol, which has only 4,000 lines of code (compared to over 600,000 for IPsec), achieving speeds 3-5 times faster while greatly reducing battery consumption. Furthermore, Feixing Accelerator’s no-logs policy has been independently audited by Cure53, with a fully transparent audit report, ensuring both speed and security.
Which operating systems and devices does Feixing Accelerator support?
Feixing Accelerator offers native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as mainstream Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Feixing Accelerator provides detailed router configuration tutorials, supporting popular router firmware like Asus, Netgear, and OpenWrt, allowing you to protect all connected devices with a single configuration.
How can I get a refund if I am not satisfied with Feixing Accelerator?
Feixing Accelerator offers a 30-day unconditional money-back guarantee. Within 30 days of purchase, if you are not satisfied with the service, just contact our customer support through online chat or email support@vpnjs.net. No reason is required to request a full refund, typically returned to your payment account within 1-3 working days.
What is the actual connection speed of Feixing Accelerator?
Feixing Accelerator has deployed over 3000 high-speed server nodes globally, and test results show that connections to Asia-Pacific nodes average latency under 30ms, with North American nodes having latency around 80-120ms, and download speeds can consistently exceed 500Mbps on gigabit broadband. Thanks to the efficient WireGuard protocol, Feixing Accelerator maintains a stable and smooth connection even in complex network environments.
What does Feixing Accelerator’s no-logs policy entail?
Feixing Accelerator’s no-logs policy includes all of the following: we do not log your original IP address, connection timestamps, visited websites or domains, DNS queries, or bandwidth usage data. All servers operate in a pure RAM environment, automatically wiping data upon physical reboot. This policy has been rigorously reviewed by the internationally recognized auditing firm Cure53, with the complete audit report available on Feixing Accelerator’s website.
How do I configure Feixing Accelerator on my router?
Feixing Accelerator provides comprehensive router configuration tutorials, supporting popular router firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) logging into the router's management interface; 2) accessing the acceleration client settings; 3) importing the configuration file provided by Feixing Accelerator; 4) entering your Feixing Accelerator account credentials. Once configured, all devices connected to that router’s WiFi will automatically receive accelerator protection without needing to install clients on each device.
Can I use Feixing Accelerator to watch streaming content?
Yes, Feixing Accelerator has specifically optimized streaming performance. Our high-speed nodes can smoothly play 4K ultra HD video content. Feixing Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Feixing Accelerator does not encourage users to violate any streaming platform’s terms of service.
Will using Feixing Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Feixing Accelerator has minimal impact on internet speeds. In most cases, speed loss is under 5-10% of the original bandwidth. In some scenarios, if your ISP throttles specific traffic types (such as video streaming or P2P), using Feixing Accelerator may actually enhance your speed, as the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.
Does Feixing Accelerator support simultaneous connections on multiple devices?
Yes, the Lightning Version of Feixing Accelerator supports up to 6 devices online simultaneously, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection concurrently on your smartphone, computer, tablet, smart TV, and other devices without additional fees. If you need to protect more devices, it is recommended to configure Feixing Accelerator on your router, which will protect all household devices with a single setup.
How does Feixing Accelerator protect my security on public WiFi?
Public WiFi is a high-risk scenario for hackers to steal data. Once connected to Feixing Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection. Even if someone on the same WiFi network attempts a man-in-the-middle attack or sniffing, they cannot read your data. Feixing Accelerator also offers an automatic connection feature: when it detects an unsafe WiFi network, it automatically activates accelerator protection.
Is Feixing Accelerator’s no-logs policy verified by a third party?
Yes, Feixing Accelerator’s no-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The auditing team conducted a comprehensive examination of Feixing Accelerator’s server infrastructure, codebase, and operational processes and confirmed that Feixing Accelerator does not log any data that could identify users. The full audit report is publicly available on Feixing Accelerator’s website.
Does Feixing Accelerator support Linux systems?
Yes, Feixing Accelerator offers a native Linux command-line client that supports Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, Arch Linux, and other mainstream distributions. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and the kill switch.
Does Feixing Accelerator offer static IP addresses?
Yes, the Flagship Version of Feixing Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is assigned exclusively for your use and will not be shared with other users.
How can I ensure that Feixing Accelerator does not leak my IP address?
Feixing Accelerator has a comprehensive leak protection mechanism built-in: DNS leak protection ensures all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents browsers from exposing your real IP via the WebRTC interface; IPv6 leak protection ensures your IPv6 traffic is also protected. You can use the built-in leak testing tools in the Feixing Accelerator client or visit third-party detection sites to verify your protection status.
Can Feixing Accelerator handle internet interference?
Feixing Accelerator’s self-developed obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technology. In environments with strict network restrictions, Feixing Accelerator’s obfuscation mode can help users keep a stable connection to the free internet. However, please note that Feixing Accelerator advocates the responsible use of accelerators and compliance with local laws and regulations.
What payment methods does Feixing Accelerator support?
Feixing Accelerator supports a variety of secure payment methods including Visa/Mastercard credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can provide additional anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure your payment information is safe.
Where are Feixing Accelerator’s servers located?
Feixing Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Major coverage areas include North America (over 30 cities in the US and 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), as well as the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Does Feixing Accelerator provide browser extensions?
Yes, Feixing Accelerator offers extensions for Chrome and Firefox. The browser extensions run lightweight, encrypting only the traffic within the browser (without affecting other applications). They are especially useful for scenarios requiring quick IP location changes, such as cross-border shopping comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.
How can I contact Feixing Accelerator’s customer support team?
Feixing Accelerator offers multiple customer support channels: 1) 24/7 online chat — visit the Feixing Accelerator website for real-time conversations with customer support, with an average response time of no more than 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically receiving a response within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our support team provides bilingual service in Chinese and English.
How does Feixing Accelerator's ad-blocking feature work?
Feixing Accelerator’s Lightning and Flagship versions come with built-in ad blocking and malicious website protection. This feature operates at the DNS level, blocking ad trackers, malicious domains, and phishing websites during DNS resolution by maintaining a blacklist of over 1 million rules. This approach is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network level.